What do you do when:

When client do not perceive a problem and do not want anything:

Provide two examples of situations and feedback:

When clients perceive a problem but not a role for themselves in a solution:

A.      No exceptions and no goal:

B.      Exceptions but no well formed goal:

Provide two examples of situations and feedback:

When clients want something and see themselves as part of the solution:

A.       A clear miracle picture but no exceptions

B.      High motivation but no well-formed goals

C.      Well formed goals and deliberate exceptions

Provide two examples of situations and feedback: