No 1) Compliments and 2) Offer to meet again.
1) Compliment
2)
Bridge
3) Behavioral suggestion such as Do-
Something-Different.
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Does
the client want something? Yes. Ask:
Does the client see a role for themselves in a
solution?
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No
(No exceptions and no
goals)
Yes.
Yes
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Are there exceptions? Are there well-formed
goals?
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Two Options
No.
No Are there exceptions? No
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Yes
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Yes. Are there exceptions?
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No. Are there well formed goals?
Yes. 1) Compliment
2) Bridge
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3)
Behavioral suggestion – often do more of the same
.
Yes.
1) Compliment clarity of miracle picture
2) Bridge – something has to be done
3) Behavioral suggestion – pretend miracle has happened, notice what’s different.
1) Compliment client for carefully observing the problem and its effect on his life
2) Bridge through acknowledging this is a serious and stubborn problem
3) Suggest client pay attention to what is happening that tells them the problem can be solved.
Or alternate 3) Suggest client observe what is happening that they want to
continue to have happen.