1.      Finding out how client wants to be addressed        

2.      SOLER                       

3.      Confidentiality              

4.      Opening question         

5.      Getting initial information

6.      Reflection/paraphrasing

7.      Summarizing                

8.      Use of silence              

9.      Connecting next question from client’s answer 

10.  Direct compliments      

11.  Indirect compliments    

12.  Focusing on the client   

13.  Remaining nonjudgmental         

14.  Exploring and Affirming Clients Perceptions

15.  Exploring client meanings (How would that be helpful or different?)     

16.  Noticing and amplifying strengths       

17.  Avoiding assumptions  

18.  Asking the miracle question, deliberately and clearly         

19.  Asking questions following the miracle question     

20.  Getting details on miracle answer    

21.  Exploring exceptions    

22.  Normalizing                  

23.  Using ratings                

24.  Exploring meaning of ratings    

25.  Compliments                

26.  Bridge                          

27.  Task                            

28.  Inviting client to return