HSE 160 Clinical Supervision I and HSE 163Clinical Experience I

 

Instructor Contact Information

Instructor Name:  Sheri Narin (HSE 160)
Instructor Name:  Kathy Oakley (HSE 163)

Sheri Narin: Office Phone:  (336) 599 – 1181 ext. 424, Office Location: L130 on the Person County Campus.  Office Hours are posted by door.  Virtual office hour is announced in the weekly announcement.
Kathy Oakley: Office Phone:  (336) 599 – 1181 ext. 438, Office Location: L106 on the Person County Campus.  Office Hours are posted by door. 

Sheri Narin: Email Address:  narins@piedmontcc.edu
Kathy Oakley: Email Address: oakleyk@piedmontcc.edu

Fax:  (336) 598 - 0453

 

Secretary Phone: Nancy Watts, (336) 599-1181 ext. 437

 

Sheri Narin: Faculty Website Address: http://www2.piedmontcc.edu/faculty/narins

Kathy Oakley: Faculty Website Address: http://www2.piedmontcc.edu/faculty/oakleyk

Course Information

HSE 160: Course Description:  This course provides an opportunity to discuss clinical experiences with peers and faculty. Emphasis is placed on discussing application of concepts and principles from related course content to clinical placement. Upon completion, students should be able to demonstrate the knowledge, skills, and attitudes required in human services clinical experiences.

HSE 163: Course Description:  This course provides supervised clinical experience in human services delivery agencies. Emphasis is placed on the application and practice of concepts, principles, knowledge, and skills from related course work. Upon completion, students should be able to demonstrate and apply skills, knowledge, and values form human services classes.

Course Objectives:

  1. Students will be able to employ knowledge and skills in human services in a setting in the community.
  2. Student will describe the organizational structure of their field placement agency.
  3. Student will be able to discuss their actions and reactions in the internship setting and will identify ways in which to improve their skills; they will employ these changes in the internship site.
  4. Student will prepare a comprehensive client history with one client and the process of developing a complete client history, including assessing the client's needs and strengths.
  5. Student will demonstrate competency in utilizing principles and ethical guidelines of human services/social work practice.
  6. Student will apply the skills learned in the Human Services Technology program on their internship site.

 

Prerequisites and Co-requisites: HSE 160 and HSE 163 must be taken together. Other prerequisites include: Successful completion of 12 SHC in the HSE program, Successful completion of HSE 123 Interviewing Techniques and permission of advisor. 
 

Course Topics: The course will cover the following topics in the order below:
Topic One:    Introduction to Fieldwork in Human Services

Topic Two:    Agency Systems and Policies

Topic Three:  How to Make the Most of Your Agency Experiences

Topic Four:    The Helping Process

Topic Five:     The Diversity of Human Services (this topic is continued in the second semester of internship)

Specific Course Requirements: In addition to the requirements for any distance learning course (see: http://www2.piedmont.cc.nc.us/DL/hardware.htm for further information), you will need access to Microsoft word for submitting assignments.

 

Textbooks, Supplementary Materials, Hardware and Software Requirements

Required Textbook: Alle-Corliss & Alle-Corliss, Human Services Agencies: An Orientation to Fieldwork, second edition, 2006, Thomson/Brooks/Cole, ISBN:  0-534-51610-6.

Supplementary Materials: None

Course Website address:
http://courses.piedmontcc.edu, then login and click on HSE 160 Clinical Experience I

Hardware Requirements: Please follow the hardware recommendations mentioned at : http://www2.piedmont.cc.nc.us/DL/hardware.htm, with the addition of access to Microsoft Word.

Software Requirements: You may need Acrobat Reader for some assignments.  You can get information on downloading it through http://www2.piedmont.cc.nc.us/DL/plugins.htm.  You will also need JAVA access for the virtual office hour. There is no cost for the download of either of these programs.

Assessment and Grading

Testing Procedures:

There are no exams in these courses.

Grading Procedure:

 

Grades are based on the following assignments:

 

HSE 160: Your grade will be based on homework assignments and participation on Blackboard.  The point breakdown is as follows:

Homework:                  (46.4%) 116

Internet Participation:  (53.6%) 134

Total:                                         250

 

HSE 163:  Your grades will be based on two evaluations from your on-site supervisor, four meetings with your instructor, an internship description, a learning plan, a verbatim and a psychosocial, and your time sheets.  The point breakdown is as follows:

Orientation Meeting:                                  (1.3%)          10 points

Site visit one:                                              (2%)             15 Points

Review of written assignments meeting:   (1.3%)         10 points

Site visit two:                                             (2%)             15 points

Learning Plan:                                           (13.3%)       100  points

Internship Description:                              (7.46%)         56  points

Midterm Evaluation by Site Supervisor:   (13.3%)       100 points

Verbatim:                                                   (13.3%)       100 points

Psychosocial History:                                (13.3%)      100 points

Final Evaluation by Site Supervisor:         (13.3%)      100 points

Time Sheet Hours:                                     (19.2%)     144 points*

Total                                                                               750 points

 

* All hours must be completed to get credit for the class.

Grading Scale: (Grading Scale is subject to change).

HSE 160: 250 to 225 = A, 224 to 200 = B, 199 to 175 = C, 174 to 150 = D, below 150= F

HSE 163: 750 to 675 = A, 674 to 600 = B, 599 to 525 = C, 524 to 450 = D, below 450=F

 

Academic Integrity

In addition to good academic performance, students should exhibit honesty and integrity. If there is any question that academic honesty and integrity are not honored, students may be required to redo assignments in the presence of an instructor-selected monitor. Proof of dishonesty, including plagiarism, will make students subject to disciplinary action. Please consult your college catalog for more information.

 

Piedmont Community College Plagiarism Policy

7.5.1

PLAGIARISM

 

Whether intentional or unintentional, plagiarism is “the wrongful act of taking the product of another person's mind and presenting it as one's own" (Alexander Lindey, Plagiarism and Originality, 1952).

 

The following acts are examples of intentional plagiarism:

 

Copying material from a published source to avoid having to devise one’s own ideas.

Failing to give clear and proper credit to an idea, phrase, or quotation taken from a source.

Purchasing a pre-written paper.

Having someone other than the stated author complete an assignment, or part of an assignment.

 

Unintentional Plagiarism occurs when a student provides sources for his or her work, but the sources are cited incorrectly or inadequately. Handbooks with documentation rules for Modern Language Association (MLA) and American Psychology Association (APA), two source documentation styles, are housed in the Caswell County Campus Resource Center and in the Person County Campus Learning Resource Center. Students are also encouraged to speak with their instructors when they are uncertain about documenting their sources in class assignments.

 

Plagiarism will result in disciplinary action, and repeated offenses will lead to increased penalties that may ultimately result in expulsion from the College, as set out below:

 

A student who unintentionally plagiarizes will receive a warning and instruction on proper citation, style, and usage for the first offense.

A student who unintentionally plagiarizes a second time in a single course will receive a course grade of F in the course in which the student plagiarized.

A student who intentionally plagiarizes will receive a course grade of F in the course in which the student plagiarized.

If a student receives a course grade of F due to plagiarism, the course instructor will notify the Dean of Student Development using the Plagiarism Incident Report Form.

If a student receives three course grades of F due to plagiarism, as determined by records kept in the office of the Dean of Student Development, he or she will be expelled from the College.

 

Legal Reference: G.S. 115 D-20

History Note: Effective January 20, 2004

 

 

Assignments and Participation

Assignments and Projects:
The specific requirements for each module can be found under “Assignments” on Blackboard.  Generally, each week will involve, answering at least one discussion board question, responding to two other students’ responses for the discussion board question, a homework assignment or project assignment, and completing your hours at your internship site. 

 

  • Week One:  Monday 8/22/2005 to Sunday 8/28/2005  Chapter One; Discussion board posts due by Wednesday at 8:00 p.m.; Responses due by Sunday at 8:00 p.m.
  • Week Two: Monday 8/29/2005 to Sunday 9/4/2005 Discussion board posts due by Wednesday at 8:00 p.m.; Responses due by Sunday at 8:00 p.m. Homework #1 Due: Thinking things through exercise (Values Clarification Exercise), pages 16 to 17, due to Sheri Narin by Wednesday at 5:00 p.m.  Time Sheets should be submitted to Kathy Oakley by 5:00 p.m. on Friday
  • Week Three: Tuesday 9/6/2005 to Sunday 9/11/2005 Discussion board posts due by Wednesday at 8:00 p.m.; Responses due by Sunday at 8:00 p.m. Homework #2 Due to Sheri Narin by Wednesday at 5:00 p.m.:  Complete the Self-Awareness Exercise, page 38.
  • Week Four: Monday 9/12/2005 to Sunday 9/18/2005                                                         board posts due by Wednesday at 8:00 p.m.; Responses due by Sunday at 8:00 p.m. Turn your learning plan in to Kathy Oakley by Wednesday at 5:00 p.m. Time Sheets should be submitted to Kathy Oakley by 5:00 p.m. on Friday
  • Week Five: Monday 9/19/2005 to Sunday 9/25/2005  Chapter Two; Discussion board posts due by Wednesday at 8:00 p.m.; Responses due by Sunday at 8:00 p.m.
  • Week Six:  Monday 9/26/2005 to Sunday 10/3/2005  Discussion board posts due by Wednesday at 8:00 p.m.; Responses due by Sunday at 8:00 p.m. By Wednesday at 5:00 p.m., your internship description should be submitted to Kathy Oakley.  Remember that this is different from the internship descriptions you post on blackboard. Time Sheets should be submitted to Kathy Oakley by 5:00 p.m. on Friday
  • Week Seven: Monday 10/4/2005 to Sunday 10/10/2005  Discussion board posts due by Wednesday at 8:00 p.m.; Responses due by Sunday at 8:00 p.m. Homework #3 Due to Sheri Narin by Wednesday at 5:00 p.m. Complete the Thinking Things Through Exercise, pages 50 to 51.
  • Week Eight:  Monday 10/11/2005 to Sunday 10/16/2005 Chapter Three. Discussion board posts due by Wednesday at 8:00 p.m.; Responses due by Sunday at 8:00 p.m. Time Sheets should be submitted to Kathy Oakley by 5:00 p.m. on Friday
  • Week Nine: Wednesday 10/19/2005 to Sunday 10/23/2005 Discussion board posts due by Wednesday at 8:00 p.m.; Responses due by Sunday at 8:00 p.m. Homework #4 Due to Sheri Narin by Wednesday at 5:00 p.m. Complete the Concluding Exercises 1 and 2, page 94.
  • Week Ten: Monday 10/24/2005 to Sunday 10/30/2005  Discussion board posts due by Wednesday at 8:00 p.m.; Responses due by Sunday at 8:00 p.m. Time Sheets should be submitted to Kathy Oakley by 5:00 p.m. on Friday
  • Week Eleven: Monday 10/31/2005 to Sunday 11/6/2005 Chapter Four.  Discussion board posts due by Wednesday at 8:00 p.m.; Responses due by Sunday at 8:00 p.m.  Submit your verbatim to Kathy Oakley by Wednesday at 5:00 p.m.
  • Week Twelve: Monday 11/7/2005 to Sunday 11/13/2005 Discussion board posts due by Wednesday at 8:00 p.m.; Responses due by Sunday at 8:00 p.m. Homework # 5 Due to Sheri Narin by Wednesday at 5:00 p.m. Complete the Thinking Things Through Exercise, page 105. Time Sheets should be submitted to Kathy Oakley by 5:00 p.m. on Friday.
  • Week Thirteen:  Monday 11/14/2005 to Sunday 11/20/2005 Discussion board posts due by Wednesday at 8:00 p.m.; Responses due by Sunday at 8:00 p.m. Submit your Psychosocial to Kathy Oakley by 5:00 p.m. on Wednesday.
  • Week Fourteen: Monday 11/21/2005 to Sunday 11/27/2005 Discussion board posts due by Wednesday at 8:00 p.m.; Responses due by Sunday at 8:00 p.m. Homework #6 Due to Sheri Narin by Wednesday at 5:00 p.m. Complete the Concluding Exercises 1 and 2 on Page 123. Time Sheets should be submitted to Kathy Oakley by 5:00 p.m. on Wednesday.
  • Week Fifteen:  Monday 11/28/2005 to Sunday 12/4/2005 Chapter Five. Discussion board posts due by Wednesday at 8:00 p.m.; Responses due by Sunday at 8:00 p.m. 
  • Week Sixteen:  Monday 12/5/2005 to Sunday 12/11/2005 Discussion board posts due by Wednesday at 8:00 p.m.; Responses due by Sunday at 8:00 p.m. Homework #7 Due to Sheri Narin by Wednesday at 5:00 p.m. Choose three of the scenarios on pages 138 or 139.  Make sure you identify which scenarios you chose in your answer.  Answer the questions at the bottom of the scenarios.  Time Sheets should be submitted to Kathy Oakley by 5:00 p.m. on Friday
  • Week Seventeen:  Monday 12/12/2005 to Saturday, 12/17/2005: Time Sheets should be submitted to Kathy Oakley by 5:00 p.m. on Friday

 

 

Specific Information on Assignments

Blackboard Participation

Students will be required read the textbook and answer questions on the discussion board about the textbook and their internship.  Unlike the discussion board in other classes, outside resources (other than the textbook) are not required to receive an “A.” However, thorough and thoughtful responses are required and outside resources are welcome. You must reply to other students' posts in order to receive full credit for discussion board assignments. Responses such as "Keep up the good work!" or "Sounds like you're having fun," do not constitute an appropriate response and therefore will not receive credit. Finally, waiting until late on the due date to post your original post makes it difficult for your classmates to be able to respond in a timely manner and will result in a reduction of points for that post.  Late responses to other student posts do not promote interaction and will not be graded.  You will be writing about internship experiences; it is extremely important that you maintain client (and fellow student) confidentiality at all times in your posts, as well as outside the classroom.

Homework

There are several homework assignments from the textbook. Homework can be emailed to the instructor or left at the instructor’s office.  Homework assignments are always due by 5:00 p.m. on the Wednesday of the week assigned and should be submitted to Sheri Narin.

  • Week Two: Homework #1 Due: Thinking things through exercise (Values Clarification Exercise), pages 16 to 17, due to Sheri Narin by Wednesday, August 31, 2005 at 5:00 p.m. (15 points)
  • Week Three: Homework #2:  Complete the Self-Awareness Exercise, page 38, due to Sheri Narin by Wednesday, September 7, 2005 at 5:00 p.m. (21 points)
  • Week Seven: Homework #3 Complete the Thinking Things Through Exercise, pages 50 to 51, due to Sheri Narin by Wednesday, October 6, 2005 at 5:00 p.m. (15 points)
  • Week Nine:  Homework #4 Complete the Concluding Exercises 1 and 2, page 94, due to Sheri Narin by Wednesday, October 17, 2005 at 5:00 p.m. (20 points)
  • Week Twelve: Homework # 5 Complete the Thinking Things Through Exercise, page 105, due to Sheri Narin by Wednesday, November 9, 2005 at 5:00 p.m. (15 points)
  • Week Fourteen:  Homework #6 Complete the Concluding Exercises 1 and 2 on Page 123, Due to Sheri Narin by Wednesday, November 23, 2005 at 5:00 p.m. (15 points)
  • Week Sixteen:  Homework #7 Choose three of the scenarios on pages 138 or 139.  Make sure you identify which scenarios you chose in your answer.  Answer the questions at the bottom of the scenarios, due to Sheri Narin by Wednesday, December 7th at 5:00 p.m.  (15 points)

Attendance/Participation

Regular participation is necessary for students to learn important concepts. In this regard, the following class attendance policy is established by Piedmont Community College.

A student is expected to be regular and punctual in meeting all classes. To receive credit for a course, the student must attend a minimum of 80 percent of classes, labs and shop hours. Failure to attend class is an absence, regardless of the reason. Absences are counted from the first scheduled meeting of the class, not the first day the student attends. All work missed during absences must be made up to the satisfaction of the instructor. Failure to complete required assignments will negatively affect the student's final grade.

A student who exceeds the 20 percent limit of absences may be dropped by the instructor through the eighth week of the semester. If a student exceeds the 20 percent limit after the eighth week, the instructor is authorized to award the student the "I" or "F" grade as warranted by the student's performance.  Any exceptions to this policy must be authorized by the instructor.

 

Participation on the discussion board forum is equal to attending class. Thus, your grade will be adversely affected by incomplete participation.

 HSE 163 Assignments:

Time Sheets

Time sheets will be turned in every two weeks. For each four week period in which no timesheets are submitted, ten (10) points will be deducted from your grade. Time sheets should be left in the envelope outside your instructor's office. Your internship supervisor needs to sign the time sheet. It is in your best interest to keep a copy of your time sheet as well. You will be given 16 blank time sheets. If you need more than that, you are responsible for making copies.

Time Sheets are due every two weeks, except for the last one, which will be due one week from the previous time sheets, and the week of Thanksgiving, when the time sheet will be due on Wednesday of that week.  Time sheets for the previous two weeks should be placed in the bag by Kathy Oakley’s door by 5:00 p.m. on the following days:

 

  • Friday, September 2, 2005
  • Friday, September 16, 2005
  • Friday, September 30, 2005
  • Friday, October 14, 2005
  • Friday, October 28, 2005
  • Friday, November 11, 2005
  • Wednesday, November 23, 2005
  • Friday, December 9, 2005
  • Friday, December 16, 2005

Evaluations

Your site supervisor will evaluate your performance as an intern, twice during the semester. The first evaluation will be in March and the second evaluation will be at the end of the semester. Each evaluation is worth 100 points.

Learning Plan

You and your internship site supervisor will develop a learning plan with goals and objectives towards which you will work during the semester. Goals should be specific and address skills you would like to gain as well as one personal area in which you would like to develop. This is worth 100 points and is due Wednesday, September 14, 2005 by 5:00 p.m. and should be submitted to Kathy Oakley.

Internship Description

You will develop a profile of your internship site, describing your responsibilities and the structure of the internship. This will be used to give other students a picture of what an internship would be like at that placement. This is worth 56 points and will be typed. It is due: Wednesday, September 28, 2005 by 5:00 p.m. and should be submitted to Kathy Oakley.

Verbatim

The verbatim is a written record of an interaction between you and the client. You will record what happened and your analysis on the interaction. This will include your reactions and feelings. You will be given an example of a verbatim. DO NOT use any identifying information about the client. Use an initial (just one) for the name and do not give information that might be identifiable. This will be typed. This project is worth 100 points and is due: Wednesday, November 2, 2005 by 5:00 p.m. and should be submitted to Kathy Oakley.

Psychosocial

You will complete a psychosocial history with a client from your internship placement. You will be given the format for the psychosocial history. You will interview the client and obtain information that way and you may also get information from records and other individuals involved in the situation. Please use a pseudonym for the client. This must be typed. This project is worth 100 points and is due: Wednesday, November 16, 2005 by 5:00 p.m. and should be submitted to Kathy Oakley.

 

 

Class Participation or Attendance:
From the Piedmont Community College Catalog: 

Regular attendance at all class meetings is necessary for students to learn important concepts.  In this regard, the following class attendance policy is established: 

1. A student is expected to be regular and punctual in meeting all classes.  To receive credit for a course, the student must attend prior to the census point and a minimum of 80 percent of classes, labs and shop hours.  Failure to attend class is an absence, regardless of the reason.  Absences are counted from the first scheduled meeting of the class, not the first day the student attends.  All work missed during absences must be made up to the satisfaction of the instructor.  Failure to complete required assignments will negatively affect the student's final grade.

2. A student who exceeds the 20 percent limit of absences may be dropped by the instructor through the eighth week of the semester.  If a student exceeds the 20 percent limit after the eighth week, the instructor is authorized to award the student the "I" or "F" grade as warranted by the student's performance.

3. Any exceptions to this policy must be authorized by the instructor. 

 

For this class, your attendance is counted through your participation in the class.  You will see a column in the grade book for each week and this will reflect whether you participated in the online course that week.  Lack of participation will strongly affect your grades and you may be dropped from the class if there are more than three weeks in which you did not participate.  Failure to complete internship hours will result in an “F” in HSE 163, and both classes will have to be repeated.

 

Punctuality:
Assignments are due at specific dates and times, and information on all assignments is posted on the course website.  Assignments may be completed early when available.  Late discussion board posts will not be graded.  Projects that are late will have 10 points deducted for each day that they are late.

Course Ground Rules

1)      Please contact your instructor with any problems or concerns!

2)      Participation is required and you are expected to communicate with other students in team project.

3)      You are responsible for learning how to navigate in Blackboard, and for asking for assistance when you are having difficulty. Address technical problems immediately.

4)      Keep abreast of course announcements.  There will be a weekly announcement posted Sunday evening or Monday morning for that week, and other announcement may be made as well.  You should check the Blackboard site at least three times a week for new announcements.

5)      Observe course netiquette at all times, etc.

6)      If you choose to drop the class, you must complete a drop form.  If you do not complete the drop form you will receive an “F” in the class.  Guidelines for Communications

Guidelines for Communications

Email:

·        Always include a subject line, with your name, the course number and the topic of the email.

·        Remember without facial expressions some comments may be taken the wrong way. Be careful in wording your emails. Use of emoticons might be helpful in some cases.

·        Use standard fonts.

·        Do not send large attachments without permission.

·        Special formatting such as centering, audio messages, tables, html, etc. should be avoided unless necessary to complete an assignment or other communication.

·        Respect the privacy of other class members.

Discussion Groups:

 

·        Review the discussion threads thoroughly before entering the discussion. Be a lurker then a discussant.

·        Try to maintain threads by using the "Reply" button rather starting a new topic.

·        Do not make insulting or inflammatory statements to other members of the discussion group. Be respectful of other’s ideas.

·        Be patient and read the comments of other group members thoroughly before entering your remarks.

·        Be cooperative with group leaders in completing assigned tasks.

·        Be positive and constructive in group discussions.

·        Respond in a thoughtful and timely manner.

Discussion Board Answer Grading Policies (Please note that these are specific to HSE 160):

  1. The criteria for earning an A on a discussion:
    • The discussion clearly answers the question, and is thorough and thought-provoking.
    • There is evidence of your thinking on the subject and not simply parroting the ideas of others.
    • Client and fellow student confidentiality is maintained.
  2. The criteria for earning a B on a discussion:
    • The discussion clearly and thoroughly answers the question.
    • . Client and fellow student confidentiality is maintained.
  3. The criteria for earning a C on a discussion:
    • The discussion answers the question.
  4. Feedback should be helpful to the student receiving it. Feedback will be evaluated for the following:

·        Clarity

·        Specificity

·        Usefulness to student (will it help the student to get a better grade on next discussion question?)

·        Balance - does the feedback point out strengths in the discussion as well as areas of weakness?

·        Helpfulness - Does the feedback provide resources to assist student in further research?

 

Chat:

·        Introduce yourself to the other learners in the chat session.

·        Be polite. Choose your words carefully. Do not use derogatory statements.

·        Be concise in responding to others in the chat session.

·        Be prepared to open the chat session at the scheduled time.

·        Be constructive in your comments and suggestions.

Web Resources:
Information on References for Electronic Sources

American Psychological Association, Electronic References, 5th edition of the APA Publication Manual, 2001, Retrieved 21 July 2005 from http://www.apastyle.org/elecgeneral.html


Online Services for Distance Learners

Learning Resources Center, Online Services For Distance Learners, Piedmont Community College, Retrieved July 21, 2005 from

http://www2.piedmont.cc.nc.us/DL/online_services.htm

 

Blackboard Student Support

The North Carolina Conference of English Instructors offers this site with support information for online learners.

North Carolina Conference of English Instructors, CEI Blackboard Support, North Carolina Conference of English Instructors web site, Retrieved 21 July 2005 from

http://www.nccei.org/blackboard/students.html

Netiquette, Or How to Mind Your Manners When Using E-Mail, Virginia Shea, Netiquette , May 1994, http://www.albion.com/netiquette/corerules.html, Netiquette Home Page, Retrieved 21 July 2005 from http://www.albion.com/netiquette/index.html

Library
The Piedmont Community College Library Website includes links and services for: an online catalog, basic library information, Help, electronic resources, distance education library services, interlibrary loan, instructional services, citation help, reserves, searching the web, and periodicals.
http://www2.piedmontcc.edu/lrc/
Students With Disabilities

If you have a learning or other disability, and you want to request special accommodations to ensure equal access to education at PCC, please see Shelly Stone in the Office of Student Development, 599-1181, ext. 210. The information that you provide Ms. Stone will be kept confidential.

Student Success Center

Piedmont Community College now offers a comprehensive package of services to assist students with their academic success. The Student Success Center, located in G-204, provides a variety of free learning support services, including computer access, tutoring, supplemental instruction, study groups, and other academic services. Visit or call Gloria Bennett, Coordinator of the Student Success Center, at 599-1181, ext. 276 to access this valuable student resource.

Syllabus Changes
A statement that any necessary changes to the course syllabus will be sent to the student by e-mail and posted on the bulletin board.
Technical Support
Libbie McPhaul-Moore, 336-599-1181, ext. 445, mcphaul@piedmontcc.edu
 Earl Stenlund, 336-599-1181, ext. 225, stenlue@piedmontcc.edu may be able to assist you with troubleshooting access to Blackboard and navigation of Blackboard.  The College does not provide technical support for any problems with your ISP accounts or software, to include AOL.