Chapter four (Understanding Culture and Cultural Differences) in Cultural diversity: A primer for the human services questions.
 

1. How might culture be defined? 
2. Explain the term paradigm. 
3. What is meant by “people think through their paradigm, not about them?”
4. Explain two of the problems with the concept of “race.”
5. List and briefly explain the dimensions of culture, focusing on one particular ethnic group.
6. After reading case study 1, pages 70 to 71, identify the areas of cultural insensitivity in the reactions and behaviors of the counselor.
7. Explain the differences between emic and etic approaches to working cross-culturally.
8. Explain why the four key aspects of the helping process can be problematic when working with non-White clients.
9. What two additional strategies are suggested to improve provider credibility when working in a cross-cultural service model?
10. It has been suggested that attempting to gear the traditional helping model towards culturally different clients is not enough and in fact continues to harm the clients.  For example, what characteristics of might have been lost through the process of “civilizing?”
11. Identify and briefly describe the three trends that have been seen recently in cross-cultural service delivery.