True/False Quiz

1.     _____ The “not-knowing” posture involves the interviewer setting aside his or her own frame of reference and taking a stance of genuine curiosity toward the client and the client’s expectations.

2.     _____ The authors state that practitioner non-verbals (posture, head nodding, the use of smiles) are as important as what the practitioner says in demonstrating to the client that the practitioner is respectfully listening and understanding the client’s story.

3.     _____ Client’s use of language is the primary way by which they convey their frames of reference; therefore, practitioners should listen carefully for and explore client’s key words.

4.     _____ In a solution-building approach, practitioners rarely make use of silence.

5.     _____ In a solution-building approach, practitioners make frequent use if describing their own past experiences to help clients generate possibilities for solutions.

6.     _____ In solution-focused interviewing, the interviewer attempts to build client trust by the interviewer affirming clients’ perceptions of about their own lives.

7.     _____ The centerpiece of solution-building work with clients is the careful exploration of client feelings.

8.     _____ Research indicates that empathy is more closely related to client progress when client progress is measured by the client’s subjective point of view than when it is measured by standardized test or the observation of researchers.

9.     _____ When clients complain about the failings of their significant others, the authors suggest that the interviewer ask questions which both respect these perceptions and shift the focus to the client.

10. _____ The authors state that most clients will engage in solution talk when the practitioner leads them in that direction.

11. _____ Allowing the client to be the “expert” means the practitioner remains passive and allows the client to take the lead in determining what topics will be discussed in the interview.