SWK 113 Working with Diversity Review Questions for Chapters Two and  Three, Cultural Diversity: A Primer for the Human Services,

Chapter Two

• What kind of demographic changes have taken place in this country over the last several years?  What kinds of changes are projected for the future?  What brings about these changes?
• What is cultural competence?
• What are some basic assumptions underlying the goal of cultural competence?
• Describe the stages of agency cultural competence.
• Describe the five basic skill areas necessary for effective cross-cultural service delivery.

Chapter Three

• How universal is racism?
• How can racism be defined?
• What is the difference between prejudice and racism?
• Define and distinguish between individual racism, institutional racism, and cultural racism.
• What traits and tendencies support individual racism and prejudice?
• Describe categorical thinking.
• Describe stereotyping and the influence of stereotyping and how we maintain it.
• What is the difference between active and passive racism?
• Explain and describe the frustration-aggression-displacement hypothesis.
• Describe the authoritarian personality and explain how this personality type leads to the practice of racism.
• Define and describe the differences between de facto segregation and de jure segregation.
• Describe examples of cultural racism and institutional racism.