Welcome to the Student Email website for Piedmont Community College. This site will hopefully answer all your questions about Student Email, walk you through getting your email address setup and show you how to access your email. Use the following links to find the information you need.

Announcements
Setup
Password Guidelines
Email Address
Support Policy
FAQs
Contact Us
Has my account been created?
Outlook Web Access


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• Attention: The format for accounts has changed. Returning and new students will need to use the new format . Please see the Email Address section below.
• Please check here for new announcements that might effect your ability to get email, or important information about the email server.
• The Student Email Service is Online.
• Students have been loaded: 06/03/09
• Do NOT use your full email address for the username. The username is the part BEFORE the @ sign. (@students.piedmontcc.edu).
• We will continue to monitor problems that students are having and address those issues as needed. Please check back often for information that might effect you.
• We have a nice FAQ section. Take a look before emailing, your answer might be there! If you need further assistance after checking out the the FAQ section please contact us.

We will automatically create student email accounts on the first day of class. If you have enrolled for classes prior to the first day of class, your email address will be created for you. If you register for classes after the first day of class, your email account will be created during the next setup schedule. We plan on adding new accounts every morning (M-F) until the semester 10% point. If plans change we will make an announcement. If you register for classes on Monday afternoon, then your account will be setup Tues morning, etc. The schedule is subject to change. Please check the announcements section for updates.
 

Your email username and password will be automatically set. You can change your password, and we recommend that you look at the password guidelines. After your account has been setup, you can access it from: https://students.piedmontcc.edu from any web browser.
 

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• The password must be 6 characters or greater. The password can contain letters (upper case and lower case), numbers, spaces or special characters (*&!@).
• You are required to mange your own password. We are not responsible for your password, and can not recall it for you.
• We can reset your password if needed. You also have the option to change your password via Outlook Web Access.
• Your initial password is set to your student ID number during account setup. You will need to use your student ID number to log into Outlook Web Access the first time. Your student ID should be on your Student ID Card. The Student ID number is seven digits. If your number is only showing 5 or 6 digits, add a zero as the first digit. If you registered before the last couple of years, you may have an old Student ID Card without a Student ID. Please contact Registration or us to obtain your Student ID. After you log into your account, you can change your password under the options button on the left hand side of the screen. Your student ID should be 7 digits. Make sure to include any leading 0's.

• The first letter of your first name.
• The first letter of your middle name.
• Your full last name.
• The last two digits of your student id.
• @students.piedmontcc.edu

Once you have your email address setup, you are ready to receive email. We currently only support access to your email account from the web. There are numerous email clients available, and in order to reduce complications we are only supporting web access at the moment. We may support other options in the future.

To receive your email, go to : Outlook Web Access

1. If you have any other questions that aren't listed here, please contact us and/or view the FAQ.

We will make every effort to make sure you are able to access the software you need. If you are unable to log in using this system, please contact us. We will try to respond as quickly as possible. You may also want to check the FAQ section.

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As people ask us questions we will add them to the site. If you have a questions please ask us, it may help our your fellow students!


• How do I get my username and password?


• When do I get my email address?


• How do I change my password?
• I get the following error when I try to log into Outlook Web Access:" You could not be logged on to Outlook Web Access. Make sure your domain\user name and password are correct, and then try again."
  

Q: How do I get my username and password?
A: Please read the above information about setup.

Q: When do I get my email address.?
A: If you have followed the setup directions, you should get your email address following the schedule listed in the setup directions.

Q: How do I change my password?
A: To change your password, log into your email account through Outlook Web Access. On the left side of the screen you will see an "Options" button. Click the button and scroll down to the "Change Password" button. You will need your current password in order to change your password.

Q: I get the following error when I try to log into Outlook Web Access:" You could not be logged on to Outlook Web Access. Make sure your domain\user name and password are correct, and then try again?
A: Make sure you have the correct username and password. Your username DOES NOT contain @student.piedmontcc.edu. The username is the portion of your email address before the "@" sign.

Outlook Web Access